Privacy Policy

GivinGenie Privacy Policy

Your privacy on the Internet is of utmost importance to GivinGenie. This privacy statement describes GivinGenie’s policy concerning the gathering and sharing of visitors’ information through the GivinGenie website. It applies to all “GivinGenie sites” – that is, all sites within the “GivinGenie.org” domain name. GivinGenie is committed to the ethical collection, retention and use of information that you provide to us about yourself (Personal Information). By visiting the GivinGenie website you are accepting the practices described in this policy.

What information does GivinGenie collect?

Normal website usage: General Information

In general, you can browse the GivinGenie site without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits.

The General Information is not Personal Information. Our tracking system does not record personal information about individuals or link this information to any Personal Information collected from you.

The General Information is used by GivinGenie for statistical analysis, for tracking overall traffic patterns on the Site and to gauge the public interest in GivinGenie and the Site. Such General Information may be shared by GivinGenie with any person, at GivinGenie’s discretion.


“Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviors, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the site visited just before and just after the GivinGenie site.

Types of Cookies

Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.
A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.
Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.
To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.

Refusing Cookies on GivinGenie’s Website

Visitors may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability, and that you set your browser to alert you accordingly.
Newer browser versions allow you to be alerted or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option.
Note: Some product features and services provided by GivinGenie may require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.

Personal Information (personally identifiable information)

We collect Personal Information such as your name, email address, PAN Card, mobile number browser information, and third-party account credentials (for example, your log-in credentials for Facebook or other third party sites) and any other such information as may be required by law to allow you to make donations.

If you provide your third-party account credentials to us, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy.

Most of the information that we collect is required by law to make a donation. We may also collect some other information (e.g. email id, mobile number etc.) which helps us to communicate with you regarding your donation and provide you with the necessary acknowledgement and e-receipts. If you choose not to provide this information, we cannot allow you to use our Services.

This also allows us to assist you with customer service or technical support issues, enforce our Terms and Conditions and prevent fraud and unlawful use. We also collect certain additional information that will allow you to take advantage of some of our advanced features. In our efforts to continually improve our Service offerings, we collect and analyse demographic and profile data about users’ who use our Services. We implement standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, we would like to inform you that no online Service can fully eliminate security risks due to hacking and other malicious intent.

Kindly note that we will also require credit card or debit card details for facilitating payments, however, such details shall not be stored or used by us in any manner other than in accordance with the Terms and Conditions. This information may be held and stored with third party payment gateway operator authorised at multiple points. The payment gateway operator may also have access to your online payment history/details in relation to the payment made through our Services. These payment gateways are digitally encrypted, thereby providing the highest possible degree of privacy and care available, currently. Whilst we are unable to guarantee 100% (One Hundred percent) security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. Also, you are responsible for protecting against unauthorised access to your password and to your computer.

We will communicate with you about your use of our Services through the means of communication that you have provided us. Also, we may receive a confirmation when you open a message from us. This confirmation helps us make our communications with you more interesting and improve our Services. If you do not want to receive communications from us that are not important to the Service, you can click on the Unsubscribe link provided at the bottom of each email sent to you by us. However, we will continue to send service related and transaction related communication without offering you the facility to opt-out.

In the event you submit any comment or feedback through our Services, we may (but not obliged to) publish your comments or feedback (including images) online or offline to promote our business and services. We will collect your name which will be displayed next to your comment, and e-mail address, which will not be published, but which we may use to contact you in relation to your comment. From time to time, we may ask you for your opinion on our services. When we do surveys wherein we may use Cookies (as defined above) or other on-device storage and may combine the information collected by those Cookies or other on-device storage with your answers. We will make sure that the survey results do not identify you, or anyone else who fills in our surveys.

What do we do with the information we collect?

Who might we share your personal information with?

1. The NGO you have donated to: Your personal information (name, address, email id, PAN #, mobile number and any other additional personal information shared by you) as provided by you when you made the donation may be shared with the NGO to whom the donation is made by law. This is essential since the donation is made to the NGO using our Services.
2. Business Partners: We use business partners (e.g. payment processors, banks, logistics providers etc.) to perform tasks on our behalf and need to share your information with them. Our Agents also have to abide by this same Privacy Policy with regards to your Personal Information.
3. Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party.
4. Notwithstanding anything contained herein or any other contract between you and GivinGenie, GivinGenie reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect GivinGenie and it’s property, to fulfill your requests, to protect our visitors and other persons and if required by the policy of GivinGenie.

Who will we not share your personal information with?

1. Other NGOs:

We will never share your information with an NGO to whom you have not donated. So if you receive any communication from an NGO to whom you have not donated through our Services, you will know it’s not come from us.

2. Own or Third Party Marketing:

Your information will never be shared by us with any third party for cost or free. Additionally we will never use this information to send any form of marketing communication to you on behalf of a third-party and unrelated to the use of our Services.

Links to other Websites

The Site contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. GivinGenie is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.

Changes to the the Privacy Policy

GivinGenie shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

Copyright Protection

All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of GivinGenie and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of GivinGenie and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation and browsing the website. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of GivinGenie. All other trademarks, brands and copyrights other than those belonging to GivinGenie belong to their respective owners and are their property.


By using our Services and/or by providing your information, you consent to the collection and use of the information you disclose through our Services in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


If you have any queries or concerns regarding our privacy policies, please send us an email to genie@givingenie.org with the subject “Privacy” , and we will try to resolve your concerns.


Any disputes over inter alia collection, storage and handling of Personal Information will be governed by this Privacy Policy, Terms and Conditions and by the laws of India and courts of Mumbai shall have exclusive jurisdiction.